Service Delivery Overview
At Novel we put our clients first, understand their needs, plan the deliverables and then deliver upon our word.
Our experiences within the corporate world and growing concerns, client teams did not grasp fully the concepts through inexperience, lack of drive or training; external resources equally remained ineffective lacking focus, funding or deliverable targets to ensure cost effectiveness .
Novel is a unique concept, formed from experienced senior directors and managers leading a team of select specialists.
We understand your needs, plan and deploy the actions with knowledge and LEAN tools alongside a managed KPI suite tracking the deliverables the effectiveness and the financial figures with facts and data for management and board review.
Smart, Self-Managed, Driven for Cost-Effective profits every time.
Strategic Planning Session
We have significant operational improvement and critical problem resolution experience built over many years, across global clients in multi sector environments.
We combine our insights collaboratively to develop a shared strategic plan of deliverables and expected transformations for our clients.
We are proud to demonstrate to our clients the expected improvement in productivity, value-added cost savings, and indirect revenues through mitigated consequential losses.
Delivery of Actions & Strategic Targets
Our sole aim and purpose is to deliver 'sustainability' through our shared 'managed solutions programme'. We integrate and manage our client teams bringing enhanced skills and capability through 'on job training' ensuring achievement of our common objectives.
Our bespoke 'KPI suite' provides detailed 'executive board level' insight of delivered transformations, optimisations and savings vs objectives, demonstrating 'cost positivity' and revenue benefits above the cost of service.
Working closely with our clients we gather information about their operations and methods, to understand in detail their concerns in relation to the goals, targets and vision.
We then use smart tools, global resources and data to provide forensic insight into creating effective and enduring solutions and countermeasures providing choices for our client.