The heartbeat of every business is its operational capability. Delivering consistent high quality, low defect performance to customers is the bedrock for any successful business.
Your cost of business will include many margin eroding, and sub-optimal activities. Organisations often overlook waste and process inefficiencies, which can be small cost percentages, but big monetary values.
Novel can deploy people, techniques, and capability to unlock trapped value and reduce unnecessary costs from within your business creating robust and enduring solutions.
Working closely with client teams, leveraging their knowledge, solutions are “owned” by the people doing the job.
This shared working “doing together with” is a key difference in the Novel approach versus many other improvement organisations.